8 tips for designing an awe-inspiring conversational user interface by Ajay Kapoor

In a world where chatbots and voice assistants dominate, conversational UI is the ultimate differentiator. Well, perhaps it’s not that easy task, but at least a chatbot must have a pre-established setting for the cases when it doesn’t know the answer. Also, it’s essential to offer a walkaround if the conversation hits a dead-end. Five …

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